SoftNetwork

End-to-end lending software, from customer sign-up to month-end close

SoftNetwork Lending Solution is five systems that pass data to each other. The diagram below follows one loan contract and shows which system handles each stage.

The life of one loan contract

Scroll the diagram sideways

Onboarding & e-KYC

Customers apply and verify their identity themselves through LINE OA or the app.

  • NDID

    Identity verification through National Digital ID to financial-sector standards, safer and with less paperwork.

  • ID card OCR

    Reads ID card data automatically, so applicants type less and applications are faster and more accurate.

  • Face verification

    Checks the applicant’s face in real time with liveness detection to prevent impersonation.

  • NCB e-Consent

    Collects credit bureau consent digitally under NCB rules, making credit decisions faster and more transparent.

  • How to photograph your ID card
  • Photographing the ID card
  • Face photo and identity confirmed
  • Consent to disclose credit information (NCB)
Sample screens

Loan Origination System

From pricing the collateral to approval, then on to disbursement and the contract.

  • Credit bureau and fraud checks

    Pulls credit data and screens for fraud risk while the application is assessed.

  • Credit scoring

    Combines data from several sources, with a scoring model you set to your own policy.

  • Pre-approval checks

    Automatic credit scoring, field inspection, vehicle assessment, registration book checks and credit limit calculation.

  • Task pool

    A central work queue that assigns tasks by role and status, so the team can follow every case.

  • Neo Branch

    A digital branch for staff and customers that delivers lending services with fewer steps.

Loan Management System

Runs each contract from disbursement to closing, for many kinds of credit in one system.

Hire purchase contract details: contract information, price and financed amount, and the amount owed as of a chosen date
Sample screen with demo data. Select the image to view it full size.

Customers and contracts

  • Multi-product

    New and used cars, motorcycles, appliances, agricultural goods and more, in one system.

  • Customer 360 view

    Every contract a customer holds, in one view.

  • Guarantors

    Link guarantors to several contracts and track their status and obligations.

  • Commission and incentives

    Calculates commission, incentives and sales costs such as vehicle expenses.

  • Contract expenses

    Records costs tied to each contract so transaction costs are complete.

Interest and installments

  • Flexible interest

    Flat rate, with a quick switch to effective-rate calculation.

  • Effective-rate revenue

    Recognises revenue on an effective-rate basis under OCPB rules.

  • Installment structures

    Step installments and balloon payments.

  • Penalties

    Several penalty methods, to your policy and to OCPB criteria.

  • VAT

    Set VAT rates in advance so tax is calculated correctly and matches the books.

Payments

  • Multi-channel payment

    Cash, transfer, bill payment and automatic bank debit.

  • Payment priority

    Set the order penalties, interest and principal are settled, by policy and product.

  • Partial and full payment

    Balances and contract status update automatically.

  • Automatic tax invoices

    Issued on the due date or before it.

  • Early settlement discount

    Set the discount and the net payoff is calculated for you.

Debt and compliance

  • Aging

    Daily and per-installment aging to track debt status and manage risk.

  • BOT loan classification

    Supports regulatory and financial reporting.

  • Debt restructuring (TDR)

    Change installments, term or conditions to your policy.

  • Write-off

    Automatic or manual, with records kept for audit.

Repossession and disposal

  • Repossession

    Record repossessions and recoveries, and assign or move storage yards.

  • Asset sale and P/L

    Record sales of repossessed assets and the resulting profit or loss.

Platform and integration

  • Multi-branch

    Many branches at once, and large numbers of customer accounts.

  • API integration

    Connects to banks, payment systems, the credit bureau and other systems.

Customer Portal

Borrowers look after their own contracts in the app, so staff answer fewer routine questions.

  • Customer service

    Ask questions, report problems and follow requests in the app.

  • Balance and payment status

    Shown in real time, split into principal, interest and fees.

  • Installment schedule

    Every installment, past and upcoming, marked paid or overdue.

  • Reminders and payment

    Due-date reminders, and payment by QR code or mobile banking.

  • App start screen
  • Home screen with amount due and loan overview
  • The customer’s loan contracts
  • This month’s installment
Sample screens

General Ledger

Takes entries straight from the lending systems, from disbursement and VAT to suspended interest income.

  • Real-time posting

    Every transaction from the lending systems posts immediately, with no re-entry.

  • Year-end reporting

    Close the year faster, since every system agrees.

  • NPL classification

    Classifies non-performing loans for accounting and reporting.

  • Web application

    Runs in a web browser, with nothing to install.

Add-on modules

Connected to the Loan Management System by API, added as each business needs them.

  • Insurance management
  • Collection management
  • Dealer management
  • Document and registration book custody
  • Pursuit and repossession
  • Legal and compliance
  • Auction management

See the system working with your loans

Tell us which types of credit your business offers, and our team will recommend the right system.

Contact our team