End-to-end lending software, from customer sign-up to month-end close
SoftNetwork Lending Solution is five systems that pass data to each other. The diagram below follows one loan contract and shows which system handles each stage.
Scroll the diagram sideways
- Apply
- Price asset
- Data entry
- Verify
- Approve
- Disburse
- Contract
- Repay
- Overdue
- Repossess
Onboarding & e-KYC
Customers apply and verify their identity themselves through LINE OA or the app.
NDID
Identity verification through National Digital ID to financial-sector standards, safer and with less paperwork.
ID card OCR
Reads ID card data automatically, so applicants type less and applications are faster and more accurate.
Face verification
Checks the applicant’s face in real time with liveness detection to prevent impersonation.
NCB e-Consent
Collects credit bureau consent digitally under NCB rules, making credit decisions faster and more transparent.
Loan Origination System
From pricing the collateral to approval, then on to disbursement and the contract.
Credit bureau and fraud checks
Pulls credit data and screens for fraud risk while the application is assessed.
Credit scoring
Combines data from several sources, with a scoring model you set to your own policy.
Pre-approval checks
Automatic credit scoring, field inspection, vehicle assessment, registration book checks and credit limit calculation.
Task pool
A central work queue that assigns tasks by role and status, so the team can follow every case.
Neo Branch
A digital branch for staff and customers that delivers lending services with fewer steps.
Loan Management System
Runs each contract from disbursement to closing, for many kinds of credit in one system.

Customers and contracts
Multi-product
New and used cars, motorcycles, appliances, agricultural goods and more, in one system.
Customer 360 view
Every contract a customer holds, in one view.
Guarantors
Link guarantors to several contracts and track their status and obligations.
Commission and incentives
Calculates commission, incentives and sales costs such as vehicle expenses.
Contract expenses
Records costs tied to each contract so transaction costs are complete.
Interest and installments
Flexible interest
Flat rate, with a quick switch to effective-rate calculation.
Effective-rate revenue
Recognises revenue on an effective-rate basis under OCPB rules.
Installment structures
Step installments and balloon payments.
Penalties
Several penalty methods, to your policy and to OCPB criteria.
VAT
Set VAT rates in advance so tax is calculated correctly and matches the books.
Payments
Multi-channel payment
Cash, transfer, bill payment and automatic bank debit.
Payment priority
Set the order penalties, interest and principal are settled, by policy and product.
Partial and full payment
Balances and contract status update automatically.
Automatic tax invoices
Issued on the due date or before it.
Early settlement discount
Set the discount and the net payoff is calculated for you.
Debt and compliance
Aging
Daily and per-installment aging to track debt status and manage risk.
BOT loan classification
Supports regulatory and financial reporting.
Debt restructuring (TDR)
Change installments, term or conditions to your policy.
Write-off
Automatic or manual, with records kept for audit.
Repossession and disposal
Repossession
Record repossessions and recoveries, and assign or move storage yards.
Asset sale and P/L
Record sales of repossessed assets and the resulting profit or loss.
Platform and integration
Multi-branch
Many branches at once, and large numbers of customer accounts.
API integration
Connects to banks, payment systems, the credit bureau and other systems.
Customer Portal
Borrowers look after their own contracts in the app, so staff answer fewer routine questions.
Customer service
Ask questions, report problems and follow requests in the app.
Balance and payment status
Shown in real time, split into principal, interest and fees.
Installment schedule
Every installment, past and upcoming, marked paid or overdue.
Reminders and payment
Due-date reminders, and payment by QR code or mobile banking.
General Ledger
Takes entries straight from the lending systems, from disbursement and VAT to suspended interest income.
Real-time posting
Every transaction from the lending systems posts immediately, with no re-entry.
Year-end reporting
Close the year faster, since every system agrees.
NPL classification
Classifies non-performing loans for accounting and reporting.
Web application
Runs in a web browser, with nothing to install.
Add-on modules
Connected to the Loan Management System by API, added as each business needs them.
- Insurance management
- Collection management
- Dealer management
- Document and registration book custody
- Pursuit and repossession
- Legal and compliance
- Auction management
See the system working with your loans
Tell us which types of credit your business offers, and our team will recommend the right system.
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